Highest Praise Trophies and Awards
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Shipping & Returns

Shipping Info

Shipping Information

Production Time :

Our production time varies with the season and specific product, and is usually between 2-7 business days.

Some items have a slightly longer production time, which is indicated in the individual product description.

Production time is added to shipping time for the Guaranteed Arrival dates.

Shipping Calculator :

Our shipping calculator gives estimated prices and arrival dates for various shipping service levels

Because shipping prices are based upon weight, you must have items in your cart for the computer to weigh in order to use the shipping calculator.

To use the shipping calculator follow these steps:

1. Go the product page(s) for the item(s) you would like to purchase. Enter the quantity and hit the "BUY" button.

2. Enter your engraving information, or leave this section blank for now (you can enter engraving information again later from your shopping cart) and click the "ADD TO CART" button.

3. From the shopping cart, click on the link "Shipping Options and Cost Calculator". Enter your city, state, and zip code. This will show you the service level costs with guaranteed arrival dates.

Important items to note:

* If there are product(s) in your order that are not available, we will contact you to discuss possible product changes or shipping options.

Returns

To return merchandise for refund or replacement, written/email permission must be obtained in advance. Engraved medals, plaques, crystal, acrylic, and custom items cannot be returned. Returned merchandise is subject to a 20% restocking charge and an engraving fee, if applicable. If you receive an order that is damaged or incorrect, please contact us immediately. We will do everything possible to correct the situation and ensure your satisfaction..

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